FamilyWall app is malfunctioning

Modified on Thu, 5 Oct, 2023 at 2:26 PM

  • If you are experiencing an issue with FamilyWall, first make sure you have updated to the latest FamilyWall version from the App Store or the Google Play store.
  • If you are running the latest update, try uninstalling and reinstalling the app on your phone.

Note: A default message might be displayed stating that your data may be lost. This will not be the case as all your data are stored on our servers.

  • If you are still having the issue, try to restart your phone. If you have done all of these things and the problem continues, please send us an email at
    We are committed to providing you with the best possible assistance to help you get the most out of FamilyWall.

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