Upgrade your subscription Billing Information

Modified on Sat, 06 Apr 2024 at 05:23 PM

If you have subscribed with Android (Google Play):

  • Log into your Google Play account: https://play.google.com/store/paymentmethods
  • Tap Payment & subscriptions
  • Select Payment methods
  • Tap Add a payment method
  • Choose the payment method you want to use
  • Follow the on-screen instructions


If you have subscribed with iPhone (Apple AppStore):

  • Open the phone Settings app or tap to manage your Apple subscriptions on your iPhone
  • Tap your name
  • Tap Payment & Shipping
  • Tap the payment method you want to edit
  • Enter the new payment information


If you have subscribed directly on our website Familywall.com

  • You have subscribed through our partner 2checkout and need to upgrade your payment details directly with them:


Important: you need to create an account using the same email as the one used with Familywall


  • You have also below an FAQ with additional information:


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